SOUTHERN KEY REALTY
RESIDENTS
Our goal is to provide quality, affordable living spaces to our residents. Please let us know when you have questions or need assistance with your home. Our property management team is available to assist you Monday through Friday 10:00 am – 5:00 pm. You have access to your Tenant Portal 24 hours a day, 7 days a week. All requests should be sent through the portal.
Important Information
Change of information
You will need to update your information in the tenant portal if you have any change in information. (i.e. phone numbers, email addresses or emergency contact).
For any mail forwarding services, you will need to update your information directly with the USPS. You can fill out your request on their website, located here.
Calls during office hours
Emergencies or After Hours
If you need to reach one of our office staff after hours or if you have an emergency, you will still need to call our office number. We always have someone on call in case of an emergency.
We consider the following an emergency: fire, flood, sewer back up, and A/C or heating during extreme temperatures.
Maintenance Requests
Please input all maintenance requests in through the online Resident Portal. We will respond to your request within 24 hours and a vendor will receive your contact information. They will then contact you to schedule a time that works for you both. This way we do not have to give out keys to your home. All maintenance requests MUST BE submitted through the Resident Portal. Only requests submitted this way will be addressed.
Property Walk Through
UTILITY COMPANIES
Where your home is located determines what utility companies provide service to you. Here is a list of most of the utility companies in the Statesboro area.
POWER
Excelsior EMC
Georgia Power